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Terms and conditions

 

GENERAL CONDITIONS OF SALE

 

1. Introduction

The company SPORT ANGEL DI ZALLOCCO ROBERTO, with registered office in Via Gioacchino Rossini 184, 62014 Porto Potenza Picena MC) Italy, VAT number 01107520437, REA n.MC116380 - owner of the website www.sportangel.net (hereinafter "Site") ), of which it owns. These general conditions of sale (hereinafter General Conditions), regulate the purchase of products of sPORT ANGEL (hereafter Products), carried out remotely via the Internet through the Site. These purchases are reserved for users of the Site, more natural persons of 18 years, which intend to make use of the sales services of the Products (hereinafter Customers). The Customer is obliged to inform himself and to read these General Conditions before completing the purchase on the Site. Such information, in fact, is to be understood as read, understood and fully accepted by the Customer at the moment of the purchase order. .
The Customer must therefore comply with these General Conditions and consider sPORT ANGEL dispensed from any conditions other than those in force not previously agreed in writing.

2 - Products

The Products available on the Site for online purchase are footwear and fashion accessories.
All Products are subject to availability at the moment. SPORT ANGEL reserves the right to change at any time the limits on the quantity and / or type of goods purchased on the Site.
The Customer will be informed, by email, if his order proves to be inexectable due to the unavailability of the ordered product.

3 - Prices

The prices of the Products are expressed on the Website in € (Euro) and include VAT. In countries where the transaction is not subject to VAT, the price will be shown after tax. Delivery costs are indicated and quantified considering the destination of the product.
sPORT ANGEL constantly verifies that all prices indicated on the Website are correct, without however guaranteeing the absence of errors. In the event that an error in the price of a product is found, sPORT ANGEL will give the Customer the possibility to reconfirm the purchase of the Products at the correct price or to cancel it.

4 - Promotions

sPORT ANGEL reserves the right to make special sales conditions or promotions on the Products on its Site. The conditions applied to promotions will be governed from time to time by sPORT ANGEL through appropriate communications to its customers. Although not otherwise regulated, these General Conditions will be deemed applicable.

5 - Registration

To complete a purchase on the Site you must be registered. The procedure for registering with the Site requires the completion of a form in electronic format, the fields of which must be filled in with the personal data of the Customer and his e-mail address. These data will be processed according to the current privacy protection legislation. Following registration, the Customer will be the holder of a personal account which he can access through his own username and password. The assignment of these credentials guarantees the Customer an anonymous identification. It will be the Customer's responsibility not to disclose his password to third parties for any reason. The Customer will be held responsible for any irregular actions and behaviors and in contrast with the regulations in force or with the present General Conditions committed by anyone who uses the personal account in its place. The Customer is obliged to promptly report to SPORT ANGEL the possible theft, loss or loss of the password, as well as any improper use by third parties of the account or of his password which has come to his knowledge.

 

6 - Purchase procedure
The essential characteristics and the prices of the Products are shown in the offer related to each individual Product present on the Website. The purchase procedure is concluded when the Customer selects the specific confirmation button of the order indicated as "complete order" ". Subsequent to the selection of the button to conclude the order, the customer validates the Order, which will be sent to SPORT ANGEL. The contents of the Order can no longer be changed by the customer. Before confirming the customer must declare to have read and accepted the contribution for delivery costs, as well as the General Conditions, the Privacy Policy and the conditions on the right of withdrawal. Orders can be made after registration and creation of a personal account of the customer, as per the previous paragraphs, following the steps and instructions specified in the site itself or by accessing the system with the checkout method. The Customer is aware of being responsible for the correctness and veracity of all data entered on the website and used during the purchase.
7 - Conclusion of the contract
The display of the Products on the Site does not constitute a contractual proposal of sPORT ANGEL, but a mere invitation to propose. After receiving the Order from the Customer, sPORT ANGEL will send a communication via e-mail to the address indicated by the Customer, confirming the receipt of the Order and specifying the details of the Order itself ("Confirmation of Receipt of the Order "). This Confirmation sPORT ANGEL Reception of the Order does not constitute acceptance of the Order of the Customer, but has the sole purpose of informing the Customer that sPORT ANGEL has correctly received the Order. The contract of sale between the Customer and sPORT ANGEL ends only when the courier informs the Customer by e-mail that the Product has been shipped ("Dispatch Confirmation").
8 - Payment methods
The Customer can pay the price of the Products and the related delivery costs by:
- Credit card (VISA-MASTER CARD- AMERICAN EXPRESS)
- Paypal
- Bank transfer to: LAVORAZIONI ARTIGIANA MARCHE SRL UNIPERSONALE
VIA PO 6 / A - 63900 FERMO (FM) - ITALY VAT number 09979301000
BANK: CARIFERMO - FIL.DI CAMPIGLIONE DI FERMO
IBAN IT 72 P 06150 69454 CC0270053055
- Cash on delivery (only for deliveries within the national territory) with a supplement of € 5.00.
sPORT ANGEL accepts payments made by credit card.
For the purposes of payment by credit card, the Customer confirms and guarantees to be the holder of the credit card used for the purchase and correctness of all data related to it, entered during the purchase, such as: the number, the date expiry date and, if necessary, the security code.
The transaction will be debited to the Customer only after: (i) the verification of the credit card data, (ii) the receipt of the debit authorization by the company issuing the credit card used by the Customer and (iii) the confirmation of the availability of the product by sPORT ANGEL and in any case after the Order is ready to be processed.
No charge will therefore be made when the Order Proposal is sent.
9 - Shipping and taxes
sPORT ANGEL ships with the DDP (Delivery Duty Paid) formula in EU countries, therefore in these destinations the goods will arrive directly to the indicated place without having to incur additional shipping costs. For all other countries the DDU (Delivery Duty Unpaid) formula is used, so in case of duties and / or taxes requested by the local authorities, the courier will also deliver a separate invoice with which it requires payment. ......................................................................................................................
In the event that the shipping address of the goods is in a country belonging to the European Community, the goods are subject to VAT (22%); in the event that the shipping address of the goods is in a country that is not part of the European Community, pursuant to Art. 8, c. 1, lett. a) - 21 - 23, D.P.R. n. 633/1972, the goods are not subject to VAT. Any customs fees and taxes will be calculated and applied by the customs authorities.

 

10 - Transport and delivery
For the delivery of his purchases, the Customer can choose his residence or his domicile, the workplace, or the private address of the individual of his choice. For security reasons, no deliveries will be made to PO boxes and the order will not be processed. For the issuance of the receipt or invoice, the information provided by the Customer at the time of ordering shall prevail. No change in the invoice / receipt will be possible after the issuance of the same.
Delivery costs are charged to the customer and are clearly highlighted in the order form. They may vary depending on the mode of delivery chosen and the place of destination of the Products.
Purchases will be delivered by courier MBE MAIL BOXES ETC and sent the business day following the date of conclusion of the order. Orders will be processed and delivered from Monday to Friday, excluding holidays and public holidays. SPORT ANGEL is not responsible for unforeseeable delays, provided that, except in cases of force majeure, the Products will be delivered within a maximum period of 14 (fourteen) days starting from the day following that in which the Customer transmitted the order to SPORT ANGEL. For the delivery of the goods it is necessary the presence of the Customer or one of his charge to the address of the recipient indicated in the order. At the time of delivery of the goods by the Courier, the Customer is required to check that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials. Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested, by putting a written control reserve on the proof of delivery of the Courier. Once the Courier's document has been signed, the Customer can not make any objection regarding the external characteristics of the goods delivered. If it is not able to deliver the goods ordered as a result of the unavailability, even temporary, of the Products, SPORT ANGEL will promptly notify the Customer, and in any case no later than 14 (fourteen) days from the date of receipt of the order, via email. The amount already paid by the Customer will be reimbursed as soon as possible, and no later than 30 (thirty) days from receipt of the purchase order.

 

11 - Shipping number
The courier will send the customer a confirmation e-mail once the Products have been shipped. In order to guarantee the safety of the delivery of the Product, SPORT ANGEL will keep the shipping number of each delivery made.
12 - Returns, cancellation of orders and right of withdrawal
SPORT ANGEL intends to guarantee complete customer satisfaction.
For the return, the Customer must send a communication to the e-mail address spedizione@lavorazioniartigianamarche.it, containing:
- the indication of the product you want to make
-the motivation
- the order number
Afterwards, a communication will be sent by SPORT ANGEL with which detailed instructions will be given to make the return. SPORT ANGEL will reimburse the cost of products that are returned by the customer not used and undamaged, as well as accompanied by the relevant invoice / receipt. The costs incurred by SPORT ANGEL for any customs clearance of the returned goods will be reversed by the reimbursement amount. Refunds will be made using the same payment method as the purchase.
The purchased goods can be returned within a maximum of 14 (fourteen) days from the date of delivery. Delivery costs are non-refundable. The delivery costs for returning the Products are charged to the Customer; any cost incurred by the customer for the return will not be refundable. SPORT ANGEL reserves the right to refuse the return of those Products that do not comply with the requirements of the previous paragraph. SPORT ANGEL undertakes to reimburse the customer no later than 30 days from the date of return of the product. SPORT ANGEL will send an e-mail notification once the refund has been made. SPORT ANGEL will not be liable for reimbursement or compensation for those returned products that have not been received at the headquarters, for any reason or cause not attributable to SPORT ANGEL. Pursuant to Art. 64 of Legislative Decree no. 206/2005, the Customer has the right to withdraw from the contract without any penalty and without specifying the reason within the term of 14 (fourteen) that start from the date of receipt of the Products, except as provided in the following paragraphs.
To exercise the right of withdrawal, the Customer must send the following e-mail address: spedizione@lavorazioniartigianamarche.it, a written communication containing:
- the manifestation of wanting to use the right of withdrawal pursuant to art. 64 of Legislative Decree 206/2005;
- the indication of the Products for which the Customer wants to make use of the right of withdrawal;
- the progressive number of the order issued at the time of purchase. The communication can always be sent within the aforementioned term of 14 (fourteen) days also by telegram or fax, provided it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. If the Customer wishes to modify or cancel the order presented, he / she must send an e-mail to the address: spedizione@lavorazioniartigianamarche.it within 24 hours from when it was made.
SPORT ANGEL will do everything possible to satisfy the customer's request. However, once the Product has been shipped, the order can not be canceled or modified.
13 - Liability for defects
Where the Customer considers that the Product does not comply with the Contract or is affected by defects, he must promptly send an email to dispatch@lavorazioniartigianamarche.it, specifying the Product being contested and the defects or discrepancies found. The disputed Product must be returned to SPORT ANGEL together with a paper copy of the email sent for the dispute.
SPORT ANGEL will examine the Contested Product and will communicate via e-mail to the Customer whether he or she is entitled to a refund of the price or to the replacement of the Product. Any refund will cover the purchase price paid by the customer and any return costs to SPORT ANGEL. The refund or replacement will take place within 30 (thirty) days from the email notice with which SPORT ANGEL informs the User that he has the right to a refund or replacement of the Product. SPORT ANGEL is not responsible for defects of the Products that have been caused by the delivery made by third parties.
SPORT ANGEL is not responsible for damages resulting from improper use of the Product, alteration of the same, normal wear or negligence in the care of the Product itself.

 

14 - Errors and inaccuracies
SPORT ANGEL aims to provide constantly updated information on the site.
However, it is not possible to guarantee that the Website is completely free of errors. The Site may contain typing errors, inaccuracies or omissions, some of which could refer to the price and availability of the Product and to the product information sheet.
SPORT ANGEL reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also reserves the right to change or update information at any time without prior notice.
15 - Guarantee of authenticity
SPORT ANGEL guarantees the authenticity of all the Products purchased on the Site. All intellectual property rights such as trademarks, service marks, shape marks and copyrights are the exclusive property of SPORT ANGEL. No page or content of this Site may be reproduced without prior express written permission. All content published on www.francesconishoes.com, including texts, documents, logos, images, graphics, videos, their arrangement and adaptations are subject to intellectual property laws and protected by copyright. It is not permitted to copy, alter, translate, distribute, use, store or publish this content on other sites without prior written authorization from SPORT ANGEL. Any content and contributions made by third parties are marked as such.
The downloading, displaying and printing of the contents of this website is permitted only for personal use and excludes that the user can claim any right or claim on such material.
16 - Change of the general conditions
These General Conditions are governed by Italian law, including the Consumer Code and the E-Commerce Law referred to in Legislative Decree 9 April 2003, n. 70. SPORT ANGEL reserves the right to modify these General Terms and Conditions of Sale at any time. Any changes, modifications, deletions or additions will take effect immediately after the communication of the same by means of notes published on the Site. Once the communication is given, any access and use of the services of the Customer by ANGEL is to be understood as complete acceptance of the changes occurred. In the event that disputes arise concerning the interpretation and execution of these general conditions of sale between SPORT ANGEL and the Customers, these disputes are left to the exclusive jurisdiction of the judge of the place of residence or domicile of the consumer.
17 - Contacts
For further information and assistance on the Site or on how to purchase online, please contact us at the following e-mail address: store@sportangels.net or at the following address:
SPORT ANGEL OF ZALLOCCO ROBERTO
Via Gioacchino Rossini, 184 - 63012, Porto Potenza Picena (MC)
VAT number 01107520437
Tel +39 347 4959491
Telephone contact hours: from 9:30 to 12:00 a.m. - from 3:00 to 7:00 p.m.

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